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Knowledge Base (26)

  1. API request time limit associated with REPORT_ERROR_EXCEEDS_TIME_THRESHOLD

    Answer: Environment: Connect REST API, Connect SOAP API Oracle B2C Service Resolution: The time limit to receive REPORT_ERROR_EXCEEDS_TIME_THRESHOLD on an API request is 60 seconds.

  2. Mandatory requirements for SSO implementations

    Answer: Environment: SAML 2.0 Single Sign-On (SSO) Resolution: The following steps are required when implementing SSO. Add fingerprint of signing certificate to configuration setting SAML_20_SIGN_CERTS. A...

  3. Standard report is queuing

    Answer: Environment:  Standard Reports Oracle B2C Service Analytics, All versions Issue: One of our standard reports now processes too much data and wants to queue every time it is run. We would like to...

  4. Custom Process Model (CPM) error state

    Answer: Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: The blocklisting of a CPM occurs after the frequency of errors exceeds 60% for...

  5. Adding and removing a user to my organization's Engagement Engine account

    Answer: Environment: Engagement Engine All supported versions of the Oracle B2C Service product Resolution: Technical Support will help you manage your Engagement Engine users.  Please submit a...
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Documentation (55)

  1. Link to a URL

    Function Reference for Policy Modeling Rules (Korean) 날짜의 순서는 바뀌어도 무관합니다. 시간 함수 ( English ) 테이블 7은(는) Intelligent Advisor 규칙에 사용할 수 있는 시간 함수를 나열합니다 Last Updated: 04/22/2025

  2. Link to a URL

    Replace Grouping Operators with New Attributes is aged over 60 and the claimant is a woman After (grouping operators replaced with new Last Updated: 02/20/2025

  3. Link to a URL

    Get a Date and Time by Adding Or Subtracting a Specified Number of Minutes to Another Date and Time the parking meter expires = the time 60 minutes after the datetime that the parking fee was paid Last Updated: 02/20/2025

  4. Link to a URL

    Rule Expressions has been on a particular web page for 60 seconds. In this case, the condition is that the visitor has Last Updated: 06/13/2023

  5. Link to a URL

    Create the Incident Milestones Report (sysdate(), incidents.rel_due))*-1)/ 60 ,0)) Initial Response Due incidents.rel_due Time Remaining if Last Updated: 02/22/2025
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