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Knowledge Base (726)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  2. How do I check Apache Logs for my site?

    Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage.  As of December...

  3. Report query processes too much data

    Answer: Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...

  4. Warnings like "UNSCANNABLE EXTRACTION FAILED" in subject of scheduled reports.

    Answer: Environment: All sites, Reports, Scheduled reports Issue: A scheduled report has a notification like "[WARNING: UNSCANNABLE EXTRACTION FAILED]" in subject when an email is received, but is not part...

  5. Using the Contact Management page to add or update designated contacts

    Updated Answer: Environment: Contact Management Oracle B2C Service Support Site > Site Tools Resolution: Contact Management allows an organization to manage its contacts, including the ability to add new...
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Documentation (3011)

  1. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 09/09/2022

  2. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 02/22/2024

  3. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 06/16/2022

  4. Link to a URL

    Overview of Table Relationships in Reports Reports You can link tables in different reports so that they function like a single report Last Updated: 02/22/2024

  5. Link to a URL

    Overview of Table Relationships in Reports Reports You can link tables in different reports so that they function like a single report Last Updated: 09/09/2022
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