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Knowledge Base (3)

  1. Shortcuts and hotkeys used in Oracle B2C Service

    Answer: Environment: Oracle B2C Service, All versions Resolution: You can use several hotkeys and shortcut keys to help you navigate more easily in the Oracle B2C Service Console.  Please note...

  2. Staff member cannot log in to the administration console

    Answer: Environment: Workstation, Environmental, Profiles, Accounts Resolution: Several items and features listed below affect whether staff members can successfully log in to the Oracle B2C Service...

  3. "Could not switch to locking process"

    Answer: Environment:   Oracle B2C Service, All supported versions  Resolution: To correct this, open the Task Manager (crtl+alt+del) and select the Processes tab. Search this list and end all...
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