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Knowledge Base (187)

  1. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  2. Support has ended for Windows 7 and some versions of Microsoft's .NET Framework

    Answer: Environment: All Supported .NET versions of Oracle B2C Service Issue: Support by Microsoft is ending for Windows 7 and some versions of Microsoft .NET framework. See Notes below! In keeping with...

  3. Browser UI Workspace Rules

    Answer: Browser UI Service and Dynamic Agent Desktop A link is provided for each section where additional information is available. Workspace Elements •  Controls •  Custom Fields • ...

  4. Auto-Save in BUI Analytics Reports

    Answer: Environment: Reports that can be edited Browser User Interface (BUI), Analytics Oracle B2C Service Resolution: Editable reports configured to auto-save after a report cell value is modified behave...

  5. Use of browser extensions with the Browser User Interface

    Answer: Environment: Browser UI (BUI)   Resolution: While use of browser extensions or ad blockers such as uBlock or AdblockPlus may be helpful at limiting ads on agent's browsers, they can interfere...
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Documentation (81)

  1. Link to a URL

    Getting Started -- .NET Getting Started — WSDL (. NET C#) Use this tutorial to walk through the creation of your first Last Updated: 02/08/2023

  2. Link to a URL

    .NET sample code . NET sample code Note The sample code in this document or accessed through this document is Last Updated: 02/08/2023

  3. Link to a URL

    How To Use This Guide understanding of development with A custom . NET component that is loaded and activated by Oracle Last Updated: 02/08/2023

  4. Link to a URL

    Design Considerations and Best Practices } } Memory Management While . NET does an excellent job with memory management, it is still Last Updated: 02/08/2023

  5. Link to a URL

    How To Use This Guide the Knowledge API. Tutorials are provided for . NET C# and for PHP. In addition to the getting started Last Updated: 02/08/2023
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