Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
  • Advanced SearchOpens new dialog
    Enter plus (+) or minus (-) signs in search terms to make a word required or excluded
    Search Tips
    Filter by product
    Filter by category

Search Results

Knowledge Base (16)

  1. DKIM email authentication configuration

    Updated Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

  2. Best Practices for Implementing Chat Widgets

    Answer: Environment : B2C Service Chat,  Engagement Engine Resolution : Oracle B2C Service offers several types of Chat widgets for a company to deploy. Let’s begin with a brief explanation for each of...

  3. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...

  4. Requirements to configure the “Transfer Queue Allow List” for Chat in the Browser User Interface

    Answer: Environment Chat, Browser UI, Engagement Panel Oracle B2C Service   Resolution   Beginning May 19, 2024, Agents handling chats within the Browser UI can have a refined list of queues for...

  5. Correct Syntax for connecting through the wsdl

    Answer: Environment: Connect Web Services for SOAP (CWS) API, All Versions Resolution: The correct syntax for connecting through the wsdl can be seen below for specific versions:  v1.1 - 1.3:  ...
More Knowledge Base Results

Documentation (27)

  1. Link to a URL

    Examples: Start an Interview with Entity Level Data . Seeding the values "alfred" and " bob " for the entity level attribute "child_name" Using a JSON snippet Last Updated: 05/21/2025

  2. Link to a URL

    Build the Web Service Connector Example directory. Copy the required libraries into the WEB-INF/lib sub-directory. Create a com Last Updated: 02/20/2025

  3. Link to a URL

    Attribute Values attribute type (for example, you may enter " Bob " for a text attribute but not for a date attribute) and Last Updated: 03/20/2025

  4. Link to a URL

    Numerical Function Rule Examples of fish caught by Bob , the number of fish caught by Mary) the number of fish caught by Bob : 8 the Last Updated: 02/20/2025

  5. Link to a URL

    Create an Environment Authorization Provider studio confidential application (ending in . com ) Client ID - paste in the Client ID that was Last Updated: 02/20/2025
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display