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Knowledge Base (12)

  1. Inlay getConfigs error

    Answer: Environment: B2C Service Chat, Customer Portal (CP) Oracle B2C Service Issue: Error received: > getConfigs: request failed > {readyState: 4, getResponseHeader: f, getAllResponseHeaders: f...

  2. Template Legend Keyword Substitutions are Notification-Type Dependent

    Answer: Environment: Knowledge Advanced for Oracle B2C Service Resolution: Notification Template Legend Keyword Substitutions are by-design Notification-Type dependent.  For example, not all...

  3. DKIM email authentication configuration

    Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

  4. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...

  5. Best Practices for Implementing Chat Widgets

    Answer: Environment : B2C Service Chat,  Engagement Engine Resolution : Oracle B2C Service offers several types of Chat widgets for a company to deploy. Let’s begin with a brief explanation for each of...
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Documentation (17)

  1. Link to a URL

    Build the Web Service Connector Example directory. Copy the required libraries into the WEB-INF/lib sub-directory. Create a com Last Updated: 02/20/2025

  2. Link to a URL

    Create an Environment Authorization Provider studio confidential application (ending in . com ) Client ID - paste in the Client ID that was Last Updated: 02/20/2025

  3. Link to a URL

    Configure Browser Access for Embedded Interviews wildcards such as http://*. com or http://* are not allowed. The combined list of sites cannot Last Updated: 02/20/2025

  4. Link to a URL

    Configure Browser Access Control for Hub REST APIs . Note that short wildcards such as http://*. com or http://* are not allowed. The combined Last Updated: 02/20/2025

  5. Link to a URL

    Configure Browser Access Control for Assessment APIs ://*. com or http://* are not allowed. The combined list of sites cannot exceed 8000 characters in Last Updated: 02/20/2025
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