Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
  • Advanced SearchOpens new dialog
    Enter plus (+) or minus (-) signs in search terms to make a word required or excluded
    Search Tips
    Filter by product
    Filter by category

Search Results

Knowledge Base (12)

  1. DKIM email authentication configuration

    Updated Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

  2. Best Practices for Implementing Chat Widgets

    Answer: Environment : B2C Service Chat,  Engagement Engine Resolution : Oracle B2C Service offers several types of Chat widgets for a company to deploy. Let’s begin with a brief explanation for each of...

  3. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...

  4. Correct Syntax for connecting through the wsdl

    Answer: Environment: Connect Web Services for SOAP (CWS) API, All Versions Resolution: The correct syntax for connecting through the wsdl can be seen below for specific versions:  v1.1 - 1.3:  ...

  5. Google is now displaying primary domain and not the sub-domain in search results

    Answer: Environment: Customer Portal pages indexed by Google.com Resolution: Google has changed the way that they display titles of search results.  For more information see the following link...
More Knowledge Base Results

Documentation (201)

  1. Link to a URL

    How to Seed Your Knowledge Base Knowledge Base Because Service can start with only 15– 20 answers, the need for a comprehensive initial Last Updated: 02/02/2025

  2. Link to a URL

    What's New In Intelligent Advisor? Skip To Main Content Account Settings Logout Logo placeholder Account Settings Logout Filter: All Files Submit Search What's New In Intelligent Advisor? This topic provides a brief outline of new or... Last Updated: 06/29/2025

  3. Link to a URL

    Examples: Start an Interview with Global Data : name%3dJohn% 20Smith In a URL this would be: https://<site>/web-determinations/startsession Last Updated: 05/21/2025

  4. Link to a URL

    ChainSourceID associated field Max Length: 20 Last Updated: 03/28/2023

  5. Link to a URL

    AccountCTISettings Automatic Call Distribution (ACD) group Max Length: 20 ACDPassword string Available Available Last Updated: 02/08/2023
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display