Skip Navigation

Search

Published Answers

  • The required changes to migrate from CCOM v1.2/1.3 to CCOM v1.4

    Environment:CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP Resolution:The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4 delivered...

  • Managing Asynchronous CPMs

    Environment:Process Designer, Custom Process Model (CPM) / Service Process Model (SPM)All product versionsResolution:Asynchronous CPMs run in a queue, with records processing in a first-in/fist-out...

  • Anatomy of a CPM (Custom Process)

    Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: There are three main components of a Custom Process (or Object Event...

  • Credit Card and Social Security Number Masking in the PI (PCI) or FG Pod

    Environment: PCI pods (Includes US Federal Government pods) Resolution: Masking Primary Account Numbers (PANs), i.e. credit card and social security numbers, is a data protection feature for sites in...

  • CPM/Process Designer Best Practices and Guidelines

    Environment:Process Designer, Custom Processes (CPM)All product versionsResolution:Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The following...

  • CPM logging record delays in Probe Designer

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records may not be available within the Probe Designer until up to...

  • CPM logging record retention

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records are retained for seven days. For further details see...

  • Delete Custom Process Model Script (CPM)

    Environment: Process Designer, Custom Processes (CPM), Service Process Model (SPM) All product versions Resolution: There is a specific order that must be followed to completely delete a CPM...

  • Two second guideline for synchronous CPMs

    Environment Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Issue: In terms of the length of time to process the script, how to I know if my...

  • Execution details of asynchronous CPMs

    Environment: CPMs, SPMs, Reports. Resolution:The admins can view the ‘CPM Process Log’ Report [ID 13194] under Public Folders via Report Explorer. The admins can search the report using the...

Documentation (1584)

  1. Link to a URL

    Configure Incident Thread Masking Service contains three predefined system masks for credit card , social security, and telephone Last Updated: 07/10/2026

  2. Link to a URL

    Configure Incident Thread Masking Service contains three predefined system masks for credit card , social security, and telephone Last Updated: 09/09/2022

  3. Link to a URL

    Configure Incident Thread Masking Service contains three predefined system masks for credit card , social security, and telephone Last Updated: 06/16/2022

  4. Link to a URL

    Encrypted Fields Custom attribute encryption masks sensitive information, such as credit card details, to adhere to Last Updated: 02/02/2025

  5. Link to a URL

    Overview of Custom Attribute Encryption Encryption Encrypt custom attributes in Oracle B2C Service to adhere to Payment Card Industry (PCI Last Updated: 06/23/2026

  6. Link to a URL

    Spell Checking uses three methods of spell checking. Welcome to the Oracle B2C Service Online Help User Guide Last Updated: 09/09/2022

  7. Link to a URL

    Spell Checking uses three methods of spell checking. Welcome to the Oracle B2C Service Online Help User Guide Last Updated: 07/10/2026

  8. Link to a URL

    Spell Checking uses three methods of spell checking. Welcome to the Oracle B2C Service Online Help User Guide Last Updated: 06/16/2022

  9. Link to a URL

    How You Mask Pages by Page URL URL, and application masking. How You Mask Pages by Page URL There are three properties to Last Updated: 08/18/2022

  10. Link to a URL

    Incident Thread Masking Incident Thread Masking By default, B2C Service contains three predefined system masks for credit card Last Updated: 09/09/2022
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display