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Knowledge Base (52)

  1. Unable to view all contacts when viewing organization

    Answer: Environment:    Workspaces, Analytics Resolution:    To resolve this, edit the report displayed in the Contacts tab of your organization workspace and increase the paging options...

  2. 'Load More' link not visible when we search for a term in BUI menu field

    Answer: Environment: Browser User Interface (BUI) Menus listing a large number of items Issue: We are trying to search for a category, but only a partial list is displayed when we enter a search...

  3. Configurations EGW_MAX_PER_ADDRESS and EGW_MAX_MSG_DURATION explained

    Answer: Environment: Emails, Oracle B2C Service, all versions Resolution: Below is a description for the EGW_MAX_PER_ADDRESS and EGW_MAX_MSG_DURATION setting's functionality and examples of...

  4. REST download of all of an incident's attachments will truncate a filename with 100 characters to 99 characters

    Answer: Environment: REST API Issue: The product allows file attachments with a filename up to 100 characters. However when all of an incident's file attachments are downloaded as a tar file in a REST...

  5. Viewing more than the first 100 records in a report

    Answer: Environment: Setting limits on the number of rows returned within custom reports Oracle B2C Service, Analytics, All versions Resolution: When you run the report, you can manually change the Record...
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Documentation (224)

  1. Link to a URL

    Per Centum Engine, each unique visitor is assigned a random number between 1 and 100 . This is a server-side Last Updated: 07/23/2025

  2. Link to a URL

    With Report Configuration (renders in the specified UI) '); configuration.setHeight(' 100 '); configuration.setWidth(' 100 Last Updated: 07/23/2025

  3. Link to a URL

    IOptListItem = optListContext.createOptListRequest(); optListRequest.setOptListId(2); optListRequest.setLimit( 100 Last Updated: 07/23/2025

  4. Link to a URL

    setHeight ); configuration.setHeight(' 100px Last Updated: 07/23/2025

  5. Link to a URL

    setWidth ); configuration.setWidth(' 100px Last Updated: 07/23/2025
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