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Knowledge Base (747)

  1. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  2. Office 365 Pop3 basic authentication deprecation

    Answer: Environment: Office365-hosted Mailboxes Oracle B2C Service, All versions Resolution: Oracle B2C Service is taking a proactive approach to the announcement made by Microsoft to deprecate basic...

  3. Default character encodings for outgoing email

    Answer: Environment: Oracle B2C Service, All versions - Interfaces / Languages Resolution: Each interface is language specific.  Therefore, the outgoing email character encoding default...

  4. Blocking spam email that has foreign characters

    Answer: Environment: Email Messages Oracle B2C Service Resolution: To block emails that do not contain characters from a supported Latin-based language, you can create an incident rule that has...

  5. Using connectREST API's BULK extraction endpoint to get all incidents

    Answer: Environment: connectREST API   Issue: How do I use the Bulk Extraction API endpoint   Resolution To use the bulkExtracts API endpoint in conjunction with the bulkExtractResults endpoint...
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