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  1. Answer: Environment : Oracle B2C Service, Password configuration Issue: When setting the password for an account within Account Editor, I pasted in a password longer than 20 characters and confirmed I can...
  2. Answer: Environment: Intelligent Advisor, All Versions Resolution: Intelligent Advisor sites are updated automatically once each quarter. Test sites can be updated in place using the Service Cloud...
  3. Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...
  4. Updated Answer: The following links direct you to all documentation for the 24B release of Oracle B2C Service. Version specific functionality and features can be found in Release Readiness documentation...
  5. Answer: Environment: File Attachments, Mailboxes Oracle B2C Service Resolution: File Attachments for Ask a Question Submittals and Administrative Records A number of factors affect what size file attachments...
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