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Knowledge Base (58)

  1. Password maximum limit of 20 characters

    Answer: Environment : Oracle B2C Service, Password configuration Issue: When setting the password for an account within Account Editor, I pasted in a password longer than 20 characters and confirmed I can...

  2. Intelligent Advisor Update Schedule

    Answer: Environment: Intelligent Advisor, All Versions Resolution: Intelligent Advisor sites are updated automatically once each quarter. Test sites can be updated in place using the Service Cloud...

  3. Using SSL and your own domain name in the URL for a site

    Answer: Environment: SSL, Custom Domain, Enablement Oracle B2C Service Resolution: If you want to change the domain name in the URL for your site to a custom domain, an SSL/TLS certificate is required, which...

  4. Maximum size of file attachments

    Answer: Environment: File Attachments, Mailboxes Oracle B2C Service Resolution: File Attachments for Ask a Question Submittals and Administrative Records A number of factors affect what size file attachments...

  5. Chat Maintenance

    Updated Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...
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