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Knowledge Base (190)

  1. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  2. Auto-Save in BUI Analytics Reports

    Answer: Environment: Reports that can be edited Browser User Interface (BUI), Analytics Oracle B2C Service Resolution: Editable reports configured to auto-save after a report cell value is modified behave...

  3. Support has ended for Windows 7 and some versions of Microsoft's .NET Framework

    Answer: Environment: All Supported .NET versions of Oracle B2C Service Issue: Support by Microsoft is ending for Windows 7 and some versions of Microsoft .NET framework. See Notes below! In keeping with...

  4. Internet Explorer version and Oracle B2C Service Customizations

    Answer: Environment: This answer only applies to browser controls within the Oracle B2C Service .net Console Resolution: NOTE:  It is best practice that agents now use the Browser UI instead of the .NET...

  5. Enabling the mailboxes editor for OAuth in .NET

    Answer: Environment: Email, Mailboxes, Office365, 20C and above Process: There is an extra step for viewing the OAuth enabled mailboxes editor in the .NET client after it has been enabled in a navigation...
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