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We received an email with 'Setup Complete. you are ready to go.' in title.
Answer ID 9959   |   Last Review Date 09/11/2019

We received an email with 'Setup Complete. you are ready to go.' in title.

Environment:

Oracle Cloud Portal / My Service / Configuration Assistance

Resolution:

You will receive an email when the order of Oracle Service Cloud or Cloudification is complete.

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Follow these steps to receive support from Oracle Service Cloud Technical Support.

  1. Go to https://cx.rightnow.com
  2. Select the 'Login' link.  
  3. Fill out the 'Email Address' field with the e-mail address that received the message, and click the 'Email My User name' button. You will receive an e-mail with instructions to follow.
  4. Return to the 'Login' link at https://cx.rightnow.com, enter your user name and click the 'Reset My Password' link
  5. You will receive an e-mail. Follow the link in this e-mail.
  6. Sign in and complete your support profile in Account > Account Settings section.

Regarding configuration assistance, please refer to the following answer for details.

Oracle Service Cloud Configuration Assistant on Oracle Cloud Portal

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