We received an email with 'Setup Complete. you are ready to go.' in title.

Environment:

Oracle Cloud Portal / My Service / Configuration Assistance

Resolution:

You will receive an email when the order of Oracle B2C Service or Cloudification is complete.

Follow these steps to receive support from Oracle B2C Service Technical Support.

1. Go to https://cx.rightnow.com
2. Select the 'Login' link.  
3. Fill out the 'Email Address' field with the e-mail address that received the message, and click the 'Email My User name' button. You will receive an e-mail with instructions to follow.
4. Return to the 'Login' link at https://cx.rightnow.com, enter your user name and click the 'Reset My Password' link
5. You will receive an e-mail. Follow the link in this e-mail.
6. Sign in and complete your support profile in Account > Account Settings section.

Regarding configuration assistance, please refer to the following answer for details.

Oracle B2C Service Configuration Assistant on Oracle Cloud Portal