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B2C Service Roadmap Highlights for 25B and 25C
April 25 Webinar

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Announcing the official release of Oracle B2C Service 25A

Announcing the official release of Oracle B2C Service 25A

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May 13-14 B2C Service 2025 Strategy & Success Summit
2-day onsite @ Oracle Conference Center (Redwood Shores, CA)

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Now available on the B2C Service Support Portal:
Fern, your Support Digital Assistant!

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Oracle B2C Service Understanding the new Agent Suggestions
features for Incident Threads & Chat: March 21 Webinar

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B2C Service Roadmap Highlights for 25B and 25C
April 25 Webinar

Details and registration
Announcing the official release of Oracle B2C Service 25A

Announcing the official release of Oracle B2C Service 25A

Learn More

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Alert: This site will have a scheduled maintenance on Tuesday April 22 from 4 PM to 6 PM MDT (GMT -6). During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle service requests.
Start Date: 2025-04-17 01:40 pm MDT
End Date: 2025-04-22 04:00 pm MDT
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