*Six* Items Worth Organizing
Answer ID 9930 |
Last Review Date 12/17/2017
Because tis the season for giving, OSvC Technical Support team members are sharing their favorite tips over the next 12 days — for troubleshooting, maintaining and customizing the Oracle Service Cloud.
Tip #6
"Organize what you can in a meaningful way. That will often mean to alphabetize. This makes maintaining data simpler and, more importantly, can lead to a better user experience for your customers and agents. Here is a list of items to consider:
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Account Groups
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Accounts within an Account Group
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Standard and Custom Fields
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Custom Object Types
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Products, Categories and Dispositions
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Standard Texts (including the folders)"
— Levi Dyckman, OSvC Site Adminstrator
To hear more tips from Levi, sign up for Ask the Experts: Extending Data into Your Site.
Pictured above is "Thor", known to have an occasional sweet tooth. Original image courtesy of Shane Parsons, Support Manager.