Are there any time saving troubleshooting tips B2C Service Technical Support can provide?

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Time-saving troubleshooting tips provided by B2C Service Technical Support

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Take advantage of the knowledge acquired by our Technical Support team through working in Oracle B2C Service and with our customers.  Below are brief trainings that identify common behaviors and the cause.  They demonstrate steps you can check on your site should you encounter the same issue.

Deferred Execution in Reports

When Emails Don't Create Incidents as Expected

When Outbound Responses Aren't Working

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