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Workflow loop warning after 20 cycles
Answer ID 9439   |   Last Review Date 01/08/2019

Why did I receive a loop warning message in my workflow?


Workspaces Workflow


A warning message is displayed when looping occurs in a workflow:

The current element has been executed 20 times.  Do you want to continue running the workflow?

Two options are displayed to select from, Yes or No.  This is to prevent from having an endless loop running and potentially causing database or site damage.


If Yes is selected, it will ask again and if Yes is selected again, it will run 20 more cycles and ask again.

If No is selected the loop will stop running.  (If the loop was being processed manually it will allow the user to continue to manually process the loop.)

If the loop is automated this will give the agent an opportunity to exit the loop.