Where can I find additional documentation for Customer Portal?
Customer Portal Administration Page
Oracle Service Cloud
When you click the Help shortcut on the Customer Portal Administration dashboard or the question mark button on the tab bar, a screen containing links to various Customer Portal resources opens.
The list includes links to all documentation, information about Oracle Service Cloud Professional Services, Customer Portal API documentation, the Customer Portal forum, a suggestions forum, the error page previews, and additional developer resources, including a link to revert to Framework Version 2 if your site was migrated from that version.