Can we have Oracle staff administer our Oracle B2C Service application?
Oracle Managed Services for administering a customer site
You can have Oracle staff administer your Oracle Service Cloud application, which allows you to maximize your use of your site and relieve any strain on your own internal resources.
With Oracle's Managed Services offering, you can tap into a team of Oracle seasoned professionals who can manage your Oracle B2C Service implementation as well as supplement your internal system administration team with ad-hoc assistance, design, configuration, reporting, and development services. In addition, Oracle will provide best practice recommendations and ongoing maintenance of your solution.