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Passing Intelligent Advisor seedData through Agent Desktop Browser control to set global attributes
Answer ID 9210   |   Last Review Date 12/27/2019

How do I pass Intelligent Advisor seedData through the Agent Desktop Browser Control?

Environment:

Intelligent Advisor, Oracle Policy Modeling (OPM) and Oracle Service Cloud (OSvC)

This answer is intended for the user with knowledge of OPM, Intelligent Advisor and the Browser Control within the OSvC Workspace.

Resolution:

The sample code in this article is not certified or supported by Oracle. It is intended for educational or testing purposes only. Use of this sample code implies acceptance of the License Agreement.

There are 2 steps that need to be completed in order to accurately seedData through the OSvC Browser Control:

Step 1) The OSvC Browser Control:

Add the seedData to the URL for the Browser Control 

Your URL should look like:

https://<site>/web-determinations/startsession/MyPolicy?seedData=name%d<data to pass>

Make sure to use https: not http:

Example:  OPM project is named "IncidentDemo"

attribute "test"

Text "OracleTest"

URL will be:
https://<site>/web-determinations/resumesession/IncidentDemo?seedData=%7Btest%3A%20%22Oracle%20Test%22%7D

Step 2) The OPM Interview:

Setup your attribute with a Mapped In option selected of <url parameter>


If you need additional assistance please make use of our Community Forum - Intelligent Advisor or visit our Discussion Forums.

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