Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
Limitation in the number of merge fields used in message templates
Answer ID 9057 |
Last Review Date 07/22/2019
What is the limitation in the number of merge fields that can be used in message templates?
Environment:
Message Templates, Versions May 2015 and newer
Oracle B2C Service
Resolution:
There is a limit on the number of merge fields that can be used in a single message template. The current limit is 128 fields.
If 128 fields is exceeded in a single template, following the 128th field will not populate as expected, and will display the default value. The customer may be able to configure a work around that uses merge reports in order to accommodate additional merged information.