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Facebook Self Service page tab not appearing in mobile pages
Answer ID 9035   |   Last Review Date 12/18/2018

We have configured our Self Service for Facebook app and the page tab appears on our Facebook page. How do I get it to appear on the mobile pages?

Environment:

Oracle Self Service for Facebook

Resolution:

Page tabs can be added to your Facebook Page and only appear in non-mobile versions of the Page. Custom page tabs on mobile pages are not a feature that Facebook has plans to implement at this time.

https://developers.facebook.com/bugs/435173473172584/

However, if you wish to direct a mobile user directly to your Self Service for Facebook pages, you can direct them to <sitename.custhelp.com>/cx/facebook/home.

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