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Service is temporary unavailable...when testing Cobrowse
Answer ID 8989   |   Last Review Date 12/18/2018

Why am I seeing 'Service is temporary unavailable...' message when testing Cobrowse?

Environment:

Standalone Cobrowse

Issue:

When testing Cobrowse,instead of generating a code, the following message is being displayed: 'Service is temporary unavailable. Please try again later. Thank you for your patience' as seen in the bellow image.

Cobrowse "Service is temporary unavailable." message


Resolution:

This behavior will occur if the launcher script has been placed in a file that is saved on the local computer. When the file is being loaded in a browser, Cobrowse functionality will not work and throw the above message.  In order for Cobrowse to work, the file that contains the script needs to be hosted on a server, it will not run as expected when it is called locally.

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