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Using the View Results link out side of the CX Console
Answer ID 8902   |   Last Review Date 12/12/2018

Is it possible to use the "View Results" link in a schedule report?


AnalyticsOracle B2C Service, All versions


It is not possible to use the "View Results" link in the standard report or other reports that use the "View Results" option outside of the CX Console.

Survey Results by Chat Session (ID 7026)
path: \Public Reports\Feedback\Chat Surveys

That is, if you schedule these reports you will not be able to use the "View Results" link from the sent schedule.