Answer ID 8598 |
Last Review Date 01/27/2023
Environment:
Browser User Interface (BUI) Updates
Resolution:
Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during deployment and can take the update at their leisure. We consider the service continuous delivery and may perform updates as needed. New features are detailed as they are released in the quarterly What's New. See Oracle Cloud Readiness for previous quarterly releases.
Please see below for planned future updates and with release notes for past releases linked:
February Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jan 26th
Production site deployment starts Feb 2nd |
3.23.01.20-b0001 |
Feb 2 |
|
January Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jan 12th
Production site deployment starts Jan 19th |
3.23.01.02-b0009 |
Jan 19 |
Jan 19 |
Non-production site deployment starts Jan 19th
Production site deployment starts Jan 26th |
3.23.01.16-b0002 |
Jan 26 |
|
December Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Dec 8th
Production site deployment starts Dec 15th |
3.22.11.11-b0002 |
Dec 15 |
|
Non-production site deployment starts Dec 15th
No production deployment |
3.22.12.07-b0002 |
no functional changes |
|
November Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Oct 27th
Production site deployment starts Nov 3rd |
3.22.10.21-b0004 |
Nov 3 |
|
October Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Sep 29th
Production site deployment starts Oct 6th |
3.22.09.23-b0003 |
Oct 6 |
|
Non-production site deployment starts Oct 6th
Production site deployment starts Oct 13th |
3.22.10.01-b0003 |
Oct 13 |
|
Non-production site deployment starts Oct 13th
Production site deployment starts Oct 20th |
3.22.10.10-b0003 |
Oct 20 |
|
Non-production site deployment starts Oct 20th
Production site deployment starts Oct 27th |
3.22.10.18-b0001 |
Oct 27 |
|
September Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Aug 25th
Production site deployment starts Sep 1st |
3.22.08.18-b0001 |
Sep 1 |
|
Non-production site deployment starts Sep 8th
Production site deployment starts Sep 15th |
3.22.09.02-b0001 |
Sep 15 |
|
Non-production site deployment starts Sep 15th
Production site deployment starts Sep 22nd |
3.22.09.09-b0004 |
Sep 22 |
|
August Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Aug 4th
Production site deployment starts Aug 11th |
3.22.07.30-b0002 |
Aug 11 |
|
Non-production site deployment starts Aug 11th
Production site deployment starts Aug 18th |
3.22.08.04-b0003 |
Aug 18 |
|
Non-production site deployment starts Aug 18th
Production site deployment starts Aug 25th |
3.22.08.11-b0007 |
Aug 25 |
|
July Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts June 30th
Production site deployment starts July 7th |
3.22.06.24-b0003 |
July 7 |
|
Non-production site deployment starts July 7th
Production site deployment starts July 14th |
3.22.07.01-b0002 |
July 14 |
|
Non-production site deployment starts July 14th
Production site deployment starts July 21st |
3.22.07.08-b0001 |
July 21 |
|
June Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts May 26th
Production site deployment starts Jun 2nd |
3.22.05.20-b0004 |
Jun 2 |
|
Non-production site deployment starts Jun 2nd
Production site deployment starts Jun 9th |
3.22.05.27-b0002 |
Jun 9 |
|
Non-production site deployment starts Jun 9th
Production site deployment starts Jun 16th |
3.22.06.01-b0006 |
Jun 16 |
|
Non-production site deployment starts Jun 16th
Production site deployment starts Jun 23rd |
3.22.06.10-b0003 |
Jun 23 |
Jun 23 |
Non-production site deployment starts Jun 23rd
Production site deployment starts Jun 30th |
3.22.06.19-b0001 |
Jun 30 |
|
May Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Apr 28th
Production site deployment starts May 5th |
3.22.04.22-b0008 |
May 5 |
|
Non-production site deployment starts May 5th
Production site deployment starts May 12th |
3.22.05.02-b0001 |
May 12 |
|
Non-production site deployment starts May 12th
Production site deployment starts May 19th |
3.22.05.06-b0002 |
May 19 |
May 19 |
Non-production site deployment starts May 19th
Production site deployment starts May 26th |
3.22.05.13-b0002 |
May 26 |
|
April Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Mar 31st
Production site deployment starts Apr 7th |
3.22.03.27-b0001 |
Apr 7 |
|
Non-production site deployment starts Apr 7th
Production site deployment starts Apr 14th |
3.22.04.04-b0004 |
Apr 14 |
|
Non-production site deployment starts Apr 14th
Production site deployment starts Apr 21st |
3.22.04.07-b0006 |
Apr 21 |
|
Non-production site deployment starts Apr 21st
Production site deployment starts Apr 28th |
3.22.04.18-b0001 |
Apr 28 |
|
March Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Mar 3rd
Production site deployment starts Mar 10th |
3.22.02.25-b0005 |
Mar 10 |
|
Non-production site deployment starts Mar 10th
Production site deployment starts Mar 17th |
3.22.03.03-b0006 |
Mar 17 |
|
Non-production site deployment starts Mar 17th
Production site deployment starts Mar 24th |
3.22.03.11-b0003 |
Mar 24 |
|
Non-production site deployment starts Mar 24th
Production site deployment starts Mar 31st |
3.22.03.21-b0003 |
Mar 31 |
|
All customers will receive these updates with zero down time. At the time the update is pushed, all agents that are logged in will receive a message box which says "A new version of the product is available. Click here or refresh your browser to use the new version." They can choose to accept the update or wait until they finish their current open work:

The first user that accepts the update for a specific interface will incur a cache hit, the cache for that interface will be re-created and that single user will experience a longer than usual refresh, but no other user of that interface will experience that lag.
Agent Browser User Interface is supported for the newest four (4) releases. Therefore to maintain Browser User Interface support, you must update Oracle B2C Service at least once a year. In order to leverage the latest and greatest of Agent Browser User Interface, we recommend you update quarterly to remain on the newest version of Oracle B2C Service.
Other answers with Browser User Interface information:
Answer 8173: Documentation for Supported Features in Browser User Interface
Answer 10506: Popular Answers about Browser User Interface (BUI)