Answer ID 8598 |
Last Review Date 06/23/2022
Environment:
Browser User Interface (BUI) Updates
Resolution:
Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during deployment and can take the update at their leisure. We consider the service continuous delivery and may perform updates as needed. New features are detailed as they are released in the quarterly What's New. See Oracle Cloud Readiness for previous quarterly releases.
Please see below for planned future updates and with release notes for past releases linked:
June Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts May 26th
Production site deployment starts Jun 2nd |
3.22.05.20-b0004 |
Jun 2 |
|
Non-production site deployment starts Jun 2nd
Production site deployment starts Jun 9th |
3.22.05.27-b0002 |
Jun 9 |
|
Non-production site deployment starts Jun 9th
Production site deployment starts Jun 16th |
3.22.06.01-b0006 |
Jun 16 |
|
Non-production site deployment starts Jun 16th
Production site deployment starts Jun 23rd |
3.22.06.10-b0003 |
Jun 23 |
Jun 23 |
Non-production site deployment starts Jun 23rd
Production site deployment starts Jun 30th |
3.22.06.19-b0001 |
Jun 30 |
|
May Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Apr 28th
Production site deployment starts May 5th |
3.22.04.22-b0008 |
May 5 |
|
Non-production site deployment starts May 5th
Production site deployment starts May 12th |
3.22.05.02-b0001 |
May 12 |
|
Non-production site deployment starts May 12th
Production site deployment starts May 19th |
3.22.05.06-b0002 |
May 19 |
May 19 |
Non-production site deployment starts May 19th
Production site deployment starts May 26th |
3.22.05.13-b0002 |
May 26 |
|
April Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Mar 31st
Production site deployment starts Apr 7th |
3.22.03.27-b0001 |
Apr 7 |
|
Non-production site deployment starts Apr 7th
Production site deployment starts Apr 14th |
3.22.04.04-b0004 |
Apr 14 |
|
Non-production site deployment starts Apr 14th
Production site deployment starts Apr 21st |
3.22.04.07-b0006 |
Apr 21 |
|
Non-production site deployment starts Apr 21st
Production site deployment starts Apr 28th |
3.22.04.18-b0001 |
Apr 28 |
|
March Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Mar 3rd
Production site deployment starts Mar 10th |
3.22.02.25-b0005 |
Mar 10 |
|
Non-production site deployment starts Mar 10th
Production site deployment starts Mar 17th |
3.22.03.03-b0006 |
Mar 17 |
|
Non-production site deployment starts Mar 17th
Production site deployment starts Mar 24th |
3.22.03.11-b0003 |
Mar 24 |
|
Non-production site deployment starts Mar 24th
Production site deployment starts Mar 31st |
3.22.03.21-b0003 |
Mar 31 |
|
February Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jan 27th
Production site deployment starts Feb 3rd |
3.22.01.26-b0002 |
Feb 3 |
|
Non-production site deployment starts Feb 3rd
Production site deployment starts Feb 10th |
3.22.01.31-b0004 |
Feb 10 |
|
Non-production site deployment starts Feb 10th
Production site deployment starts Feb 17th |
3.22.02.07-b0008 |
Feb 17 |
|
Non-production site deployment starts Feb 17th
Production site deployment starts Feb 24th |
3.22.02.12-b0002 |
Feb 24 |
|
January Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
No January production release |
|
|
|
December Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Dec 2nd
Production site deployment starts Dec 9th |
3.21.11.19-b0002 |
|
|
November Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Nov 4th
Production site deployment starts Nov 12th |
3.21.10.29-b0008 |
Nov 12 |
|
October Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Sep 30th
Production site deployment starts Oct 7th |
3.21.09.24-b0002 |
Oct 7 |
Oct 7 |
Non-production site deployment starts Oct 7th
Production site deployment starts Oct 14th |
3.21.10.02-b0001 |
Oct 14 |
|
Non-production site deployment starts Oct 14th
Production site deployment starts Oct 21st |
3.21.10.08-b0003 |
Oct 21 |
|
Non-production site deployment starts Oct 21st
Production site deployment starts Oct 28th |
3.21.10.21-b0001 |
Oct 28 |
|
September Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Aug 26th
Production site deployment starts Sep 2nd |
3.21.08.23-b0006 |
Sep 2 |
Sep 2 |
Non-production site deployment starts Sep 2nd
Production site deployment starts Sep 9th |
3.21.08.28-b0003 |
Sep 9 |
|
Non-production site deployment starts Sep 9th
Production site deployment starts Sep 16th |
3.21.09.07-b0002 |
Sep 16 |
Sep 16 |
Non-production site deployment starts Sep 16th
Production site deployment starts Sep 23rd |
3.21.09.09-b0009 |
Sep 23 |
|
Non-production site deployment starts Sep 23rd
Production site deployment starts Sep 30th |
3.21.09.17-b0002 |
Sep 30 |
|
August Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jul 29th
Production site deployment starts Aug 5th |
3.21.07.23-b0003 |
Aug 5 |
Aug 5 |
Non-production site deployment starts Aug 12th
Production site deployment starts Aug 19th |
3.21.08.09-b0001 |
Aug 19 |
|
Non-production site deployment starts Aug 19th
Production site deployment starts Aug 26th |
3.21.08.14-b0001 |
Aug 26 |
|
July Updates
Start dates and available details for each Update
Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jun 24th
Production site deployment starts Jul 1st |
3.21.06.17-b0002 |
Jul 1 |
|
Non-production site deployment starts Jul 1st
Production site deployment starts Jul 8th |
3.21.06.25-b0005 |
Jul 8 |
|
Non-production site deployment starts Jul 8th
Production site deployment starts Jul 15th |
3.21.07.02-b0001 |
Jul 15 |
|
Non-production site deployment starts Jul 15th
Production site deployment starts Jul 22nd |
3.21.07.10-b0001 |
Jul 22 |
|
Non-production site deployment starts Jul 22nd
Production site deployment starts Jul 29th |
3.21.07.15-b0004 |
Jul 29 |
Jul 29 |
All customers will receive these updates with zero down time. At the time the update is pushed, all agents that are logged in will receive a message box which says "A new version of the product is available. Click here or refresh your browser to use the new version." They can choose to accept the update or wait until they finish their current open work:

The first user that accepts the update for a specific interface will incur a cache hit, the cache for that interface will be re-created and that single user will experience a longer than usual refresh, but no other user of that interface will experience that lag.
Agent Browser User Interface is supported for the newest four (4) releases. Therefore to maintain Browser User Interface support, you must update Oracle B2C Service at least once a year. In order to leverage the latest and greatest of Agent Browser User Interface, we recommend you update quarterly to remain on the newest version of Oracle B2C Service.
Other answers with Browser User Interface information:
Answer 8173: Documentation for Supported Features in Browser User Interface
Answer 10506: Popular Answers about Browser User Interface (BUI)