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Run External Event grayed out when using Data Import Wizard and Business Rules editor
Answer ID 8098   |   Last Review Date 05/11/2020

Why do we have Run External Event option grayed out when using Data Import Wizard or Rule Editor?

Environment:

Data Import Wizard, Business Rules
Oracle B2C Service, All supported versions

Resolution:

External events have been deprecated and might be permanently removed in a future release. Instead, use the Execute Object Event Handler action described in the previous row. For more information, refer to The Process Designer / Custom Process Models (CPM) functionality.

When trying to use Data Import Wizard, the option "Run External Event" is grayed out and you cannot select the option in the Oracle B2C Service console.

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