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Remember Me Functionality for Oracle B2C Service
Answer ID 7830   |   Last Review Date 12/12/2018

How do I retain my Remember-Me functionality for Oracle B2C Service?

Environment:

Login, All supported versions

Resolution:

In order to retain your 'Remember Me' functionality on the .NET login page each agent will have to perform the following steps:

  1. Make sure you are logged out of Oracle B2C Service
  2. Open the Internet Properties in Windows per your current version of Windows
  3. Go to Content / Auto-complete / Setting
  4. Check to see that 'ask me before saving passwords' is checked, check if required
  5. Log into Oracle B2C Service, with your username and password
  6. You will receive a pop-up asking if the browser can save your password
  7. Click 'Yes'
  8. Oracle B2C Service will launch
  9. The next time you login, left click your mouse in the username box
  10. A dropdown will appear with your username
  11. Click on your username, and your password will auto-populate
  12. Select Login
  13. Oracle B2C Service will launch
  14. These settings will be saved going forward so you should be able to continue to login this way until you change your password
  15. When your password is changed, Windows will remember this on the next login and you will receive pop-up asking to confirm the change (see below)