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Answers not displaying in correct language
Answer ID 7813   |   Last Review Date 09/26/2018

Why are the answers in Customer Portal not displaying in the same language as the interface is set?


Customer Portal (All Versions), Analytics


When using reports in Customer Portal, filter 'answers.special_settings is null' must be added for answers to be displayed in the proper language.

For more information on what this filter does, please refer to Answer ID 4273: Customer Portal 'answers.special_settings' filter