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Requesting a pod migration
Answer ID 7189   |   Last Review Date 01/15/2019

How can I request a data center migration?

Environment:

Datacenter/pod migration requests.

Resolution:

Pod migrations require a change to the Oracle Service Cloud contract.  Customers need to work with their Sales Account Manager to make the contract changes and engage the Cloud Assist Team to complete contract changes.

For an overview of the entire process, please see Answer Link: Pod/Datacenter Migrations/Transports General Process

NOTE: A pod migration cannot take place during an upgrade.  The upgrade must be complete before a production site can be migrated.

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