How do I get started using the chat features, Visitor Browser History and Page Peek?
February 2013 and newer versions using Engagement Engine Integration
This document provides step-by-step instructions on how to deploy the Chat features, Visitor Browser History and Page Peek, including:
- A brief explanation of each feature
- The requirements for deploying Visitor Browser History and Page Peek
- Implementation steps for both features
- Additional FAQ's and more information
If you do not currently use chat or the Engagement Engine, please contact your Oracle Sales representative to learn more!