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Add an explanation to an Intelligent Advisor interview
Answer ID 5993   |   Last Review Date 06/25/2020

What is an explanation in Intelligent Advisor?


Intelligent Advisor, latest release


An explanation is a structured list of reasons about how the value of the goal attribute was determined. It can be added to an interview or a form to give the reasons for a particular decision. The value of every input and intermediate attribute relevant to the final outcome is displayed in the explanation.

For more information see:

Note that while tailored explanations are suitable for customers and agents, auditors may need to see how the rules were used in each case. Detailed audit reports can be enabled for this purpose.