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How to enable the Customer Portal Widget Builder
Answer ID 5490   |   Last Review Date 12/18/2018

How do I enable the Customer Portal Widget Builder functionality?

Environment:

November 2012 and newer releases - Customer Portal

Resolution: 

The Widget Builder is a Customer Portal version 3 functionality.  CP3 is available on the August 2011 release, but is not enabled by default.

In order to enable the Widget Builder, go to the ci/admin pages and update your framework by following the steps in Answer ID 5767: Upgrading Customer Portal Framework from CP2 to CP3.

Once you have updated to the Customer Portal version 3 functionality, click on the drop-down list of the 'Widgets' tab, and select 'Create a New Widget'. 

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