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Accessing past CSP/VCIO notifications
Answer ID 5262   |   Last Review Date 12/18/2018

How do I review past Customer Service Portal (CSP) notifications?


Customer Service Portal (CSP) notifications


If you happen to miss a CSP notification they are available on the Oracle RightNow VCIO Cloud Service portal.

1. Navigate to and log in with your username and password.
2. Expand Historical Service Status by clicking the '+' beside the text.
3. Search for the dates you are interested.
4. Expand the service issue by clicking the '+'.  

While logged in to the portal you can check your notification preferences by clicking Preferences -> Notifications.   There are separate opt-ins for Service Issue and Maintenance Notifications.



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