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Adding contacts to be cc:d on Hosting Auto-Notification utility incidents
Answer ID 5233   |   Last Review Date 09/26/2018

How do I add a contact to be cc:d on the Hosting Auto-Notification utility incidents?

Environment:

Hosting Auto-Notifications sent from Oracle B2C Service
Oracle B2C Service, All Releases

Resolution:

You will first need to confirm that the contact is listed as a Support Contact for your organization.

If not, you will need to add the contact as at least a Technical Contact with Support Contact privileges by going to the Contact Management pages and follow the detailed steps provided in Answer ID 1560: Using the Contact Management page to add or update designated contacts.

The Hosting Auto-Notification utility incidents go Primary Support Contacts and Technical Contacts listed.  

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