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Service Notifications not received
Answer ID 4779   |   Last Review Date 12/12/2018

Why am I not receiving Service Notifications being sent for site issues?


Cloud Services Portal, VCIO


In order to receive Service Notifications, you will need to go to and ensure your account is subscribed to notifications. To do this follow the steps below: 

1.) Log into with end-user username and password
2.) Click on the Preferences link
3.) Un-select the 'Opt Out of Service Notifications' option, and click Save

To learn more about VCIO, refer to Answer ID 4713: Popular Answers About Oracle Service Cloud VCIO Cloud Service.

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