How do I reduce the size of the data in my database?
Oracle Service Cloud, (OSvC), All versions
Defining data management strategies is a recommended best practice within Oracle Service Cloud. For in-depth information, refer to Data management is crucial to maximize Oracle Service Cloud success. Also included is the Oracle Service Cloud - Data Volume Management Whitepaper.
Additionally, the following answers provide information on possible configuration changes to make to your site in order to adjust or reduce the storage required for the Oracle Service Cloud CX database.
If you need help managing the size of your database, please engage with Oracle Consulting. See Oracle Consulting Options.