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Sending Surveys and Mailings to an alternate email address
Answer ID 4671   |   Last Review Date 03/18/2019

Are you able to send Surveys and Mailings to an alternate email address?

Environment:  

Sending Surveys or Mailings
Oracle B2C Service, All versions

Resolution: 

In the case of Surveys and Mailings, the current product functionality is designed to send only to the primary email address. The alternate email address will only be used if the primary email address is bounced.  

Note: Emails will not be sent to CC or BCC addresses.

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