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Accessing a direct URL within an online manual
Answer ID 4182   |   Last Review Date 12/12/2018

How can I access a specific URL within the online documentation?

Environment:

Oracle Service Cloud Online Documentation

Resolution:

When searching the online manual, the URL displayed in your browser (Internet Explorer only) does not change.  If you need to share a specific URL with someone within your organization:

Internet Explorer

  1. Click anywhere on the page within the manual
  2. Right click and select Properties within the pop-up box.
  3. A Properties box will appear.  Under the General tab, an Address is displayed.
  4. Copy and Paste the Address.

 

FireFox

  1. Click anywhere on the page within the manual
  2. Right click and select This Frame, then View Frame Info within the pop-up box.
  3. A second pop-up window will appear with the direct URL.
  4. Copy and paste this into a new browser tab, which you can then bookmark for direct access.



Note:  This URL will only be accessible to anyone with access to Oracle Service Cloud's Support pages.  A person must log into our Support pages before they can view any page in the Oracle Service Cloud manuals.

To access the online manuals click the Question Mark icon on the top right of the console.

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