Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
Mapping Oracle B2C Service and Outlook fields
Answer ID 2806 |
Last Review Date 12/31/2018
What fields are used when synchronizing Outlook to Oracle B2C Service for emails, tasks, and contacts?
Environment:
Outlook Integration
Resolution:
Oracle B2C Service | Outlook |
---|---|
First Name | First Name |
Last Name | Last Name |
Title | Title |
Email Alt 1 | Email 2 |
Email Alt 2 | Email 3 |
Office Phone | Business |
Home Phone | Home |
Mobile Phone | Mobile |
Fax Phone | Business Fax |
Assistant Phone | Assistant |
Organization | Company |
Street | Street |
---|---|
City | City |
Postal Code | ZIP/Postal Code |
State/Prov | State/Province |
Country | Country/Region |
Oracle B2C Service Task | Outlook Task |
---|---|
TaskId | Role (stores the RN task's ID) |
Name | Subject |
Notes | Body |
Priority | Importance |
Start Date | Start Date |
Due Date | Due Date |
Pct Complete | Percent Complete |
Status (id, type) | Status |