How can I tell which of our staff members have logged in to the Oracle B2C Service application in the last week? 

Environment:

Analytics

Resolution:

The Agent Login and Group Login reports allow you to view which staff members have logged in to your Oracle B2C Service application within a time period you specify.

These reports are accessed from the Report explorer using the path:

Public Reports > Service folder > Agent Reports folder > Agent Login folder

The Agent Login dashboard (ID 530) includes run-time filters for a date range, agents name and date grouping so that the results are grouped by day, week, month, or year.  This allows you to select specific staff accounts of interest to review their login history.

The Group Login dashboard (ID 540) includes run-time filters for the date range, the staff group name and date grouping.  This allows you to view the login activity for specific staff groups as a whole.

The reports contained in these dashboards will not get copied as well if you create a copy of the dashboard and cannot be edited.

If you are unable to see expected reports, you may want to check the Analytics permissions associated with your profile.  See Assign Analytics Permissions for information on each permission type.