Our campaign includes a redirect to a URL, but the user is not getting directed as we have configured.
The Redirect to URL action is used to redirect the contact to a specific Web page, such as a company home page.
Within your campaign, you may have several actions triggered from a specific event. When contacts click Submit, all actions happen simultaneously.
If your campaign includes more than one task / action that uses web content (either serving a Web page or redirecting the URL), only the first action is executed. This is because opening multiple browser windows on a single submit action is typically a poor user experience since multiple actions are happening.