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Intelligent Advisor connection to Oracle B2C after change in vhost
Answer ID 12896 |
Last Review Date 09/13/2024
Will our B2C Service connection in Intelligent Advisor hub work after we rebrand our B2C Service site by updating the custom vhost?
Environment:
SSL, Custom Domain
Intelligent Advisor
Oracle B2C Service
Resolution:
A change to the domain name in the URL for your B2C Service site or your Intelligent Advisor site can impact the connection between your two sites and cause issues with interviews. If you make changes to the URL for either your B2C Service site or your Intelligent Advisor site, please submit a service request to Ask Technical Support and Technical Support will reset the connection between the two sites. Resetting the connection between the two sites will update the URL on your B2C Service connection within the Intelligent Advisor hub and will also update the Intelligent Advisor URL stored in a configuration setting on the B2C Service side.
