Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
Oracle Policy Modeling and Sensitivity Labels
Answer ID 12857 |
Last Review Date 06/20/2024
Can I use sensitivity labels with Oracle Policy Modeling?
Environment:
Intelligent Advisor
Issue:
When using Microsoft Office with Oracle Policy Modeling I can see the following warning:
ADD SENSITIVITY LABEL Your organization requires you to label this document before editing. Select label
Errors like failed for FluentRIbbon.Action[..] appear multiple times and the labels can only be set after dismissing all the notifications.
Resolution:
This behavior is present for users who have implemented Microsoft Sensitivity Labels. This feature interacts with the Oracle Policy Modeling add-in and is preventing it from loading, unless a sensitivity label is selected first.
The labels provide a way for security for particular people to gain or deny access to a document's content. Oracle Policy Modeling add-in is implemented to assume that the content of its documents is always accessible, which makes protected contents problematic and is the reason for the errors .
Workarounds:
- These actions can be performed on each document that needs to be labeled, to prevent the errors mentioned:
- Open the Word document
- Go to File > Info > Protect Document > Always Open Read-Only > Save and Close.
- When you open it again to add the labels, select 'Yes' for the question 'Open as read-only?'
- When you open it again to edit it for OPM, select 'No' for the question 'Open as read-only?'
- When it is opened in edit mode, you can remove the Read-Only setting again from the Info tab.
- Customize the Trust Center settings in a way that enables Protected View for these documents.
- There is no generally valid workaround - the global solution is to exclude users who are authoring policy models from using sensitivity labels.
