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Adding CXOPA_ADMINISTRATOR role to cloud account
Answer ID 12825 |
Last Review Date 07/29/2024
Why am I not seeing any sites or seeing a message that indicates 'No Services or Site are associated to your account' when I log into the Intelligent Advisor Configuration Assistant?
Environment:
Oracle Cloud Portal, Configuration Assistant
Resolution:
***INTERNAL REFERENCE ONLY!*** Information in the Section below is not available to customers. Do not send content to customers.
The CXOPA_ADMINISTRATOR role applies to Intelligent Advisor SKU B91205. Potentially other SKUs may also apply in the future - they will be added to this answer when we have more information.
***INTERNAL REFERENCE ONLY!*** Information in the Section above is not available to customers. Do not send content to customers.
This answer is only applicable to those customers who have purchased Intelligent Advisor SKU B91205. If you have purchased other Intelligent Advisor SKUs, please see Adding RNOW_ADMINISTRATOR role to cloud account to add the appropriate RNOW_ADMINISTRATOR role to your cloud account.
In order to see your Intelligent Advisor sites when you log into the Configuration Assistant, your cloud portal account must have the CXOPA_ADMINISTRATOR role associated to it. Below are the steps to take to add the CXOPA_ADMINISTRATOR role to your account;
1. Log into My Services by navigating to https://cloud.oracle.com/sign-in
2. Click ‘Sign In using a Cloud Account Name’ if you do not see the Cloud Account Name field and enter your Cloud Account Name
3. Click on the Next button enter your IDCS credentials and click Sign In
2. Click ‘Sign In using a Cloud Account Name’ if you do not see the Cloud Account Name field and enter your Cloud Account Name
3. Click on the Next button enter your IDCS credentials and click Sign In
4. Once logged into My Services, click on the hamburger menu in the upper left corner of the page.
5. Select Users - identity (Primary);
6. Under the Users section, you should see 'This page is now part of a new identity and access management experience. To use it, click here.' Click on 'here' hyperlink to open a login window for Oracle Cloud;
7. You may be prompted to enter your login credentials again. Once logged in, you should land in the Users section in OCI
8. Click on Oracle Cloud Services
9. Click on CXOPA under Oracle Cloud Services;
10. Click on Application roles under Resources on the left side of the page. Ensure CXOPA_ADMINISTRATOR role displays;
11. On the right side of the page, if the Support icon is present (screen-shot below), click on it and drag this icon to a different location so that you can access the down arrow to the right of the CXOPA_ADMINISTRATOR role;
12. Once the Support icon is moved to a different location, click the down arrow to the right of the CXOPA_ADMINISTRATOR Role to expand the section and click the Manage hyperlink next to Assigned users;
13. Click Show Available Users hyperlink that is found under the Assigned users;
14. Select the appropriate user from the list that displays by clicking on the box to the left of the First Name and click Assign;
15. Click the Close button
If you are the Identity Domain Administrator and need to add additional users, please follow the link to the documentation below to create user accounts in Oracle Identity Cloud Service (IDCS) console:
