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Adding RNOW_ADMINISTRATOR role to cloud account
Answer ID 12797 |
Last Review Date 08/11/2025
Why am I seeing a message when I log into the Configuration Assistant that indicates 'No Services or Site are associated to your account'?
Environment:
Oracle Cloud Portal, Configuration Assistant
Resolution:
In order to see your sites when you log into the Configuration Assistant, your cloud portal account must have the RNOW_ADMINISTRATOR role associated to it. Below are the steps to take to add the RNOW_ADMINISTRATOR role to your account;
1. Log into https://cloud.oracle.com/sign-in
2. Enter your Cloud Account Name
3. Click on the Next button enter your IDCS credentials and click Sign In
2. Enter your Cloud Account Name
3. Click on the Next button enter your IDCS credentials and click Sign In
4. Click the 'Add a user to your tenancy' link under User management in the Quick actions area
5. Click the Create button
6. Enter all pertinent user information
6. If appropriate, select the group the user should be associated to
7. Click the Create button in the lower right of the page to save the user
8. Click on 'Oracle cloud services' tab towards the top of the Users page
9. Click on the 'RNOW' link (Oracle B2C Service)
10. Click on Application roles tab towards the top of the page. Ensure RNOW_ADMINISTRATOR role displays
12. Click the 3 dot menu to the right of the RNOW_ADMINISTRATOR Role and select Manager users
13. Click on the Assign Users button that is found above the list of users on the Assigned users window;
14. Select the appropriate user from the list that displays by clicking on the box to the left of the First Name and click the Assign button
15. Click the Close button
If you are the Identity Domain Administrator and need to add additional users, please follow the link to the documentation below to create user accounts in Oracle Identity Cloud Service (IDCS):
