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Paste button in toolbar does not function
Answer ID 12755   |   Last Review Date 12/06/2023

Why does the Paste button in toolbar not function?

Environment:
B2C
Thread editor, answer editor (Question, Answer, Special Response)
 
Issue:
When using the paste button in the toolbar the following message is displayed:
"Press ctrl-v to paste.  Your browser doesn't support pasting with the toolbar button or context menu option."
Resolution:
This is working as designed.  The best method to paste is to use the keyboard "ctrl-v".
 
Additional Note:
( from the CKEditor team)

Ideally we'd like the browser to just paste and that's it - however, due the security reasons, modern browsers do not expose any means to paste other than using native ways, so:

  • Platform specific hotkey ctrl/cmd + v
  • Native context menu

Will trigger paste, but the website can not initiate it on it's own.

The exception here would be Internet Explorer family, as it supports triggering paste command which we use.

So in short this is as close as it gets, and we're unable to push it further. As soon as browser provides APIs for us to trigger the paste, we're happy to utilize that.