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Requests to open communication for PI (PCI) and FG Pods
Answer ID 12671   |   Last Review Date 07/28/2023

Are changes necessary for outgoing communication from customizations/integrations on PI (PCI) and FG pods?

Environment:

PI (PCI) and FG Pods

Issue:

Outgoing communication from the PI and FG pods is blocked by default. Requests to open communication should include the IP address(es) and ports utilized and can expect a 2-3 week turnaround time for the change to be made. Please ensure that the communication is happening securely over one of the following standard integration ports:

  • :995 OR :22 to communicate with the utility servers
  • :443 to communicate with both the utility servers and the web
These ports are open by default for the other (non-PCI/FG) OCI pods.