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Environment:
Customer Portal (CP) Administration and Migrations Oracle B2C Service
Resolution:
With the August 2024 release of Oracle B2C Service, we have upgraded our support of Customer Portal to framework version 3.11. The previously supported framework version, 3.10, will continue to be supported till further notice.
To determine your version of Customer Portal and whether you can upgrade to version 3.11, please refer to Answer ID 9629: Customer Portal versions associated with Oracle B2C Service
For more information about Customer Portal migrations, please refer to Answer ID 2678
FAQs on Customer Portal migration, please refer to Answer ID 12723
For a comprehensive guide to updating Customer Portal to a recent CP version, see the CX – Service: B2C Service Update Basics and Exciting New Features webinar.